Privacy policy

Last updated: July 23, 2025

Effective date: July 23, 2025

This Privacy Policy describes the policies of Digital E-com, Keurenplein 4, 1069 CD, Amsterdam, Netherlands, email: info@mezam.fr, phone: +33 756757920, regarding the collection, use, and disclosure of information we collect when you use our website (www.mezam.fr) (the "Service"). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may change this Privacy Policy at any time without notice and will post the revised version on the Service. The revised Policy will take effect 180 days after its posting on the Service. Your continued access or use of the Service after this date will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you review this page regularly.

1. Information collected:

   We collect and process the following personal information about you:
   
   
   1. Name
      
   2. Email
      
   3. Business address
      
   4. Payment information
      
      

2. Use of your information:

   We use the information we collect about you for the following purposes:
   
   
   1. Marketing/Promotion
      
   2. Collecting customer reviews
      
   3. Support
      
   4. Targeted advertising
      
   5. Customer order management
   
   If we wish to use your information for other purposes, we will ask for your consent and will only use it after obtaining your consent, and only for the purposes for which you have given your consent, except as otherwise required by law.
   
   

3. How we share your information:

   We will not share your personal information with third parties without your consent, except in the limited circumstances described below:
   
   
   1. Advertising service
      
   2. Analytics
      
   
   We require these third parties to use the personal information we transfer to them only for the purposes for which it was transferred and not to retain it longer than necessary to achieve those purposes.
   
   We may also disclose your personal information for the following purposes:
   (1) to comply with law, regulation, court order, or any other applicable legal process;
   (2) to enforce your agreements with us, including this Privacy Policy; or
   (3) to respond to claims that your use of the Service violates the rights of third parties.
   
   In the event of a merger or acquisition of the Service or our company by another company, your information will be part of the assets transferred to the new owner.
   
   

4. Retention of your information:

   We will retain your personal information for a period of 90 days to 2 years after the termination of the user account or as long as necessary to achieve the purposes for which it was collected, as stated in this Privacy Policy. We may be required to retain certain information longer, including for record-keeping or reporting purposes, in accordance with applicable law, or for other legitimate reasons such as enforcing legal rights, preventing fraud, etc. Residual anonymous information and aggregated information, which do not identify you directly or indirectly, may be retained indefinitely.
   
   

5. Your rights:

   Under applicable law, you may have the right to access, rectify, or erase your personal data, the right to access, rectify, or erase, a copy of your personal data, the right to restrict or object to the active processing of your data, the right to request sharing (portability) of your personal information with another entity, the right to withdraw any consent you have given us for processing your data, the right to file a complaint with a statutory authority, and any other rights applicable under the applicable law. To exercise these rights, you may write to us at info@mezam.fr. We will respond to your request in accordance with applicable law.
   
   You may unsubscribe from direct marketing communications or profiling we perform for marketing purposes by writing to us at info@mezam.fr.
   
   Please note that if you do not allow us to collect or process the required personal information or if you withdraw your consent to their processing for the required purposes, you may not be able to access or use the services for which your information was requested.
   
   

6. Cookies, etc.

   To learn more about how we use them and your choices regarding these tracking technologies, please see our Cookie Policy.
   
   

7. Security:

   The security of your information is important to us and we will implement reasonable security measures to prevent loss, misuse, or unauthorized alteration of the information you provide to us. However, given the inherent risks, we cannot guarantee absolute security and therefore cannot ensure or guarantee the security of the information you provide to us. You do so at your own risk.
   
   

8. Third-party links and use of your information:

   Our Service may contain links to other websites that we do not operate. This Privacy Policy does not address the privacy policies and other practices of third parties, including those of any third party operating a website or service accessible via a link on the Service. We strongly recommend that you review the privacy policy of each site you visit. We have no control over the content, privacy policies, or practices of these third-party sites or services and disclaim any responsibility for them.
   
   

9. Data Protection Officer and complaints:

   
   For any questions or concerns regarding the processing of your information, you may contact our Claims Officer at: Digital E-com, Keurenplein 4, 1069 CD Amsterdam, Netherlands, info@mezam.fr. We will respond to your concerns in accordance with applicable law.