General Billing Conditions
At Mezam, we are committed to providing our customers with a secure, transparent, and compliant billing experience. These General Billing Conditions define the terms applicable to all payments made on our website.
Accepted Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Maestro
- Bancontact
- PayPal
All payments are subject to security checks and are processed through trusted and certified payment service providers.
Prices, Currency, and Taxes
Prices displayed on www.mezam.fr
are shown in the currency corresponding to your location or the currency selected during checkout.
- All prices include applicable VAT, unless otherwise stated
- The final payable amount, including all taxes and fees, is clearly displayed before payment confirmation
- No additional or hidden charges will be applied after checkout
Payment Processing
Payment is required at the time of order placement.
- Payments are securely processed during checkout
- Once payment is authorized, an order confirmation email is sent to the customer
- If a payment is declined or fails, the order will not be validated and no products will be shipped
Secure Payment Environment
Mezam places the highest importance on the protection of personal and payment data.
- Our website uses SSL (Secure Socket Layer) encryption to secure all transactions
- We comply with PCI-DSS standards
- Payment card details are never stored or accessed by Mezam
Accuracy of Billing Information
Customers agree to provide accurate, complete, and up-to-date billing information.
In cases of suspected fraud, unauthorized use, or incorrect billing details, Mezam reserves the right to cancel or refuse any order.
Invoice and Order Confirmation
Once the order is successfully completed:
- A confirmation email containing the order details is sent
- A digital invoice is provided or made available
- If you do not receive the confirmation email, please check your spam folder or contact our customer support team
Payment Issues
If your payment is declined or flagged:
- Please verify your billing information
- Contact your bank or payment provider for further assistance
- You may also contact our customer support team for help resolving the issue
Customer Support
Business Hours:
Monday to Friday, 9:00 AM – 5:00 PM (Central European Time – CET)
Email: info@mezam.fr
Phone: +33 7 56 75 79 20
Contact form: available on the website
Company Information
Mezam is operated by:
Digital E-com
A company registered in the Netherlands
- Company registration number: 83473408
- VAT number: NL003826027B54
Registered address:
Keurenplein 4
1069 CD Amsterdam
The Netherlands
Although the company is registered in the Netherlands, Mezam sells and delivers products to customers across the European Union and the United Kingdom, in compliance with applicable regulations.
Related Policies
For more information, please review the following documents available on www.mezam.fr:
- Terms and Conditions of Sale
- Returns and Refund Policy
- Shipping Policy
- Privacy Policy
- Legal Notice