At Mezam, we are committed to providing a secure and smooth billing experience to all our customers. Please review the following terms that govern your purchases and payment transactions on our website.
Accepted payment methods
We accept the major debit and credit cards and the following digital payment services:
- Visa
- Mastercard
- American Express
- Maestro
- Bancontact
All prices displayed on our website are in EUR (€) and include applicable taxes, if any.
Payment Processing
When you place an order on www.mezam.fr, your payment is securely processed at the time of payment. Once the transaction is authorized, you will receive a confirmation email. If the payment fails for any reason, the order will not be processed and no items will be shipped.
Secure Payment Environment
We take the security of your data very seriously. Mezam uses SSL (Secure Socket Layer) encryption technology to protect all transactions and personal information transmitted during payment.
Our website complies with the PCI-DSS standard and we only integrate reliable and trusted payment gateways that meet industry standards for secure cardholder data processing.
Accuracy of Billing Information
You agree to provide accurate, complete, and up-to-date billing and payment information for all purchases made on our website. In cases of suspected fraud, unauthorized use, or errors in billing information, we reserve the right to cancel any order or refuse service.
Invoice and Order Confirmation
Once your order is completed, you will receive a confirmation email containing your order details and a digital copy of your invoice. If you do not receive confirmation within minutes, please check your spam folder or contact our support team.
Payment Issues
If your payment is declined or flagged, please verify your billing information or contact your payment provider for assistance. You can also reach out to our support team to resolve any issues.
For any questions or concerns, we will be happy to assist you! Feel free to contact us using the details below.
Customer service hours
Monday to Friday: from 9 AM to 5 PM (Central European Time)
Email: info@mezam.fr
Phone: +31 6 14590637
Contact form: Click here
Commercial information
Mezam is operated by Digital E-com, a company registered in the Netherlands.
Company Number: 83473408
VAT Number: NL003826027B54
Address:
Keurenplein 4, 1069 CD
Amsterdam, Netherlands